‘Digital Eavesdropping’: Unilever Looks to Exploit Vaseline’s Social Media Breakthrough.

As a product discovered over 150 years ago on a Pennsylvania oilfield, the simple jar of Vaseline may not seem like an natural focus for digital platform algorithms.

Nonetheless, its ascent as a TikTok talking point has placed it at the forefront of an marketing transformation, seeing big businesses spending big on content creators and reducing expenditure on promoting products in conventional outlets.

The Path from Petroleum to Platforms

First created commercially in the 1870s by scientist Robert Cheeseborough, who observed drillers applying to their skin with a byproduct of the drilling process. Currently, a wave of content from users have recorded its extensive utilization in “practical tricks”.

Promoted as a solution for polishing footwear or prolonging the scent of perfume, along with a cure for squeaky doors. It has even been deployed to prevent the annoyance of crisp flavouring sticking to fingers.

Capitalising on the Conversation

Noticing its viral resurgence, strategists within the corporation boosted the tips by tasking their in-house experts with verification and providing creators with the outcome data.

Suggestions that it lessened the burn from hot food on the lips were confirmed. Similarly supported were ideas it could lengthen scent duration and restore leather handbags. Proposals that it might whiten teeth or lengthen eyelashes were debunked.

The ‘Social Listening’ Strategy

Print ads and broadcast spots would once have formed the bulk of its promotional efforts. However, this online trend has persuaded leaders to turbocharge spending on content creators.

This tracking of digital spaces to guide corporate planning has been termed “social listening”. Fernando Fernández, newly named, has indicated the goal is to spend a full fifty percent of its huge ad budget on digital creator content.

Shifting to Modern Engagement

The company's social media lead, who is spearheading the social media effort, said the company was just evolving with contemporary approaches of reaching consumers. She said participating on platforms “without dampening the fun” was paramount.

“How can companies join discussions credibly? This has perpetually been our aim as brands, dating to when neighbors chatted over fences and discussing household products.

“There’s this moving away from a mass communication approach, where we would just transmit messages … Currently, it's countless discussions, various groups. The evolution of platform algorithms means that these audiences appear specific, however, they are large.

“Having your brand advocated by users, recommended by peers, this builds credibility and connection. Creators are critical to that. This word-of-mouth strategy is being amplified.”

A Fundamental Consumption Turn

This plan mirrors dramatic transformations taking place in media consumption, with Gen Z and millennial audiences allocating more attention to apps like TikTok and Instagram than traditional TV, print, or radio.

The shift is reflected in drops in TV and print advertising. Across Britain, commercial funding for primary networks have dropped substantially in actual value since the end of the last decade.

Influencer Marketing Expansion

It also reflects a blurring of media roles as brands effectively act as media producers, linking up with hundreds of content creators to promote their goods.

An industry expert from a leading agency said: “Naturally, an exodus of attention away from some legacy media and they’re spending a lot more time on social platforms like Instagram, TikTok and YouTube than they are consuming linear broadcasts or printed matter.

“A lot of brands are telling us audiences believe endorsements from the personalities they subscribe to more than they trust ads. It's an ongoing shift.”

He noted companies can reduce costs by targeting content creators over expensive broadcast campaigns, which also permits simpler message refinement to see what works.

The approach is growing. Advertising spending on the creator economy is rising at quadruple the rate than the broader media sector. In the US, it has over doubled since 2021 and is expected to hit substantial figures in 2025.

The Enduring Power of Broadcast

Even with this transformation, experts said they believed television commercials still played a key part to play, as broadcasters retained the power to frame public debate.

The executive noted: “A top-tier ROI marketing event is still events like the Super Bowl. The issue isn't broadcasters claiming: ‘Oh, we’re not relevant any more.’ The focus is on who seizes focus … I believe there is absolutely a role for them.”

Shane Sanders
Shane Sanders

Financial analyst with over a decade of experience in portfolio management and market analysis.